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Terms & Conditions

Terms & Conditions

Purchasing Products

The sales agreement between you and HUMAN TOUCH is in effect only when we confirm the shipment of your purchased item(s). The Order Confirmation email sent by our company is for the purpose of confirming the contents of your order, and does not mean that you and Vidus have enter into said sales agreement.

In the event that one or more items ordered as part of an order are out of stock, the equivalent cost of the out-of-stock items will be deducted from the settlement amount and the order will be shipped without prior notification. Additionally, even if the item comes into stock after the order has shipped, we are unable to ship the item as a supplement to your previous order. Please make a new order for the item wanted.

Order contents (such as color, or quantity) and the shipping address information cannot be changed once the order has been placed. Orders cannot be cancelled or changed in any way once they have been submitted.

All prices appearing on this web site are for reference only and subject to change at any time without prior notice.

Shipping and Delivery

In the event that an order could not be delivered even though it was sent to the shipping address you specified, we will bear no responsibility. If you would like to have the order re-shipped, then you should pay the actual, full price of the shipping costs, etc.

Although we strive to ship your order within 3 business days of placement, delivery time is subject to possible delays due to stock availability, compliance with customs controls and other factors outside our control.

In the event that you refuse to accept the delivery of an order, or if an order is returned to HUMAN TOUCH after the retention period at the post office has passed after failed delivery attempts, the cost of returning the item to the Company will be deducted from the cost of the items when making the refund, and will not be returned to you. Further, if the cost of returning the item to the Company is more than the value of the items, you must pay that difference to the Company.


The amount charged to you will be the total sum of the merchandise plus the shipping and handling charges. We accept online payment by PayPal.

Acceptable Use

You acknowledge that you are responsible for all communications sent by you to or via this website, and you agree that you will use this website for your own personal, proper and lawful purposes only. You must not:

use the Website for any activities or post or transmit via the Website, any information or materials which breach any laws or regulations, infringe a third party's rights, or are contrary to any relevant standards or codes;

use the Website to post or transmit any material which interferes with other users or defames, harasses, threatens, menaces, offends or restricts any person or which inhibits any user from using the Website or the internet;

use the Website to post or transmit or upload any advertising material, website links or links of any kind;

use the Website solicit the business or custom of any users of the Website or at all;

use the Website to send unsolicited email messages;

in any way tamper, hinder or modify the Website;

knowingly transmit any viruses or other disabling features to the Website or via the Website; or

attempt any of the above acts or facilitate or assist another person to do any of the above acts.

Copyright and Trade Mark Notice

The content, software, code, data, art, design, layout, text, images, photographs, and graphics comprised in the Website and the selection, organization, presentation and layout of the Website ("Site Content") are owned or licensed by HUMAN TOUCH and are protected by Hong Kong and International copyright laws.

Nothing contained in these Terms of Use should be construed as granting you a licence or a right of use of any of the Site Content or any trademarks or logos, whether registered or unregistered, that are displayed on the site without the express written permission of the copyright/trademark owner.

You may view this Website and its contents using your web browser. In visiting the Website, you are able to save an electronic copy of the Website by means of the usual operation of your web browser only.

You must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute the content of the Website (including but not limited to all text, graphics, software, names, logos and trade marks) in any way except as expressly provided for by HUMAN TOUCH or expressly authorized in writing by HUMAN TOUCH.


To the extent permitted by applicable laws, HUMAN TOUCH will not be liable to you and you agree to indemnify and hold HUMAN TOUCH harmless from and against all actions, claims, proceeding, demands, damages, liabilities, costs or expenses (whether in tort or in contract including and without limitation, negligence) arising out of or in any way connected to the use of the Website by you (including without limitation your posting or communication of any Content on the Website), a Deal, a Deal Voucher or the goods or services the subject of a Deal.

Governing Law
These terms of use, contracts for the purchase of products made via our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with Hong Kong law and you agree that the Hong Kong courts will have exclusive jurisdiction for any dispute under this agreement.


HUMAN TOUCH relies upon your continued observance of the Terms of Use. In the event that HUMAN TOUCH suffers loss or damage or incurs any costs associated with any breach of the Terms of Use or any associated legal obligation, you agree to indemnify Vidus for those losses, damages and costs.

The Terms of Use are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of Hong Kong for determining any dispute concerning the Terms of Use.

HUMAN TOUCH does not make any claims that the information contained in the Website is appropriate or may be downloaded in all areas, countries or jurisdictions. Access to the information contained in this Website may not be legal by certain persons or in certain countries. If you access the Vidus Website you do so at your own risk and you are responsible for compliance with the laws of your jurisdiction.

If any provision of the Terms of Use is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the agreement, which will continue in full force and effect.

All rights not expressly granted herein are reserved.

If HUMAN TOUCH does not act in relation to a breach of the Terms of Use by you, this does not waive HUMAN TOUCH's rights to act with respect to subsequent or similar breaches of the Terms of Use by you.


Some legislation such as the Hong Kong Sale of Goods Ordinance (Cap. 26) and the Hong Kong Supply of Services (Implied Terms) Ordinance (Cap. 457) and other similar consumer protection laws and regulations in other countries may confer upon you rights and remedies relating to the provision of goods or services to you by HUMAN TOUCH via the Website which cannot be excluded, restricted or modified (your 'Statutory Rights'). HUMAN TOUCH hereby excludes all conditions and warranties implied by custom, law or statute in relation to its provision of goods or services to you save for your Statutory Rights.

Save for your Statutory Rights, in respect of the Website:

All material on the Website is provided to you without warranties of any kind, either express or implied;

Expressly disclaims all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose;

HUMAN TOUCH does not warrant that the functions contained in any material on the Website or your access to the Website will be uninterrupted or error free, that any defects will be corrected or that the Website or the server which stores and transmits material to you are free of viruses or any other harmful components;

HUMAN TOUCH does not warrant or make any representation regarding your access to, or the results of your access to, the Website including its correctness, accuracy, timeliness, completeness, reliability or otherwise; and

HUMAN TOUCH does not warrant or make any representation that the information on the Website is appropriate to your particular situation or health care issues or the information is written, created, compiled or reviewed by medical experts.

c. To the extent permitted by law, including but not limited to any act or omission on the part of HUMAN TOUCH, HUMAN TOUCH will not be liable for any loss, damage, costs or expense whether direct, indirect, incidental, special, punitive and/or consequential, including loss of profits, suffered by you or claims made against you:

which result from any use or access of, or any inability to use or access, the Website; and/or

directly or indirectly in connection with a Deal, a Deal Voucher or goods or services the subject of a Deal.

d. You expressly acknowledge that HUMAN TOUCH does not exert control over users of the Internet and is not liable for damage suffered by you, either directly or indirectly, as a result of you accessing or using the Website.


The Terms of Use are effective until terminated by HUMAN TOUCH and HUMAN TOUCH may terminate the Terms of Use and your access to the Website at any time without notice. In the event of termination, all restrictions imposed on you by the Terms of Use and/or disclaimers and limitations of liability set out in the Terms of Use will survive.

HUMAN TOUCH will not use the information you registered pursuant to these Terms and Conditions for any purposes other than the sale of its merchandise and provision of merchandise information via website and mail. If you request deletion or change of any part of such information, we will immediately comply with the request.
The Company reserves the right to amend these Terms and Conditions as necessary. Even if a part of these Terms and Conditions is deemed to be improper or invalid, these Terms and Conditions are severable, and there will be no effect on the efficacy of other parts of these Terms and Conditions.